Maersk Enhances Customer Service for Efficient Cargo Handling

Maersk Enhances Customer Service for Efficient Cargo Handling

This article provides a detailed overview of the customer service inquiry, container guarantee application, and cargo pick-up process after booking with Maersk. It emphasizes strategies for dealing with overbooking situations, tips for using the Maersk website, and important considerations for inland transportation. The aim is to offer practical operational guidance for foreign trade professionals, covering key aspects from booking confirmation to final delivery and highlighting best practices for efficient and effective cargo management.

08/23/2025 Logistics Encyclopedia
Read More
Maersk Boosts Heavy Cargo Security with Doortodoor Service

Maersk Boosts Heavy Cargo Security with Doortodoor Service

Maersk introduces expert door-to-door heavy lift delivery services. By establishing specialized teams, enhancing driver training, and implementing GPS monitoring, Maersk comprehensively improves the safety and security of transporting heavy and oversized cargo. This service provides customers with a secure, reliable, and efficient logistics solution for their most challenging shipments. The focus is on minimizing risks and ensuring the safe and timely arrival of valuable and oversized goods.

09/28/2025 Logistics
Read More
Maersk Launches Online Tool for Cargo Service Changes

Maersk Launches Online Tool for Cargo Service Changes

This article details how to change a CY-CY (Container Yard to Container Yard) service to SD-CY (Shipper's Door to Container Yard) service on the Maersk online platform. It provides clear step-by-step instructions and FAQs to help users flexibly adjust their transportation plans and ensure timely delivery of goods. The article also reminds users to be aware of potential extra costs associated with Spot bookings when making such changes.

09/28/2025 Logistics Encyclopedia
Read More
Japan Airlines Expands Cargo Routes with PEKTYOORD Service

Japan Airlines Expands Cargo Routes with PEKTYOORD Service

This article provides an in-depth analysis of Japan Airlines' (JL) Chicago Blocked Space Agreement route (PEK-TYO-ORD), offering detailed transfer information, trucking points and times, and operational considerations. It elaborates on key aspects like booking, customs declaration, cargo handover, transit, and customs clearance. The aim is to provide freight customers with a comprehensive operational guide, enabling them to efficiently complete their freight tasks. This guide focuses on optimizing the entire process for smoother and faster cargo movement through this specific JL route.

09/26/2025 Airlines
Read More
China Expands Service Trade with New Negative List

China Expands Service Trade with New Negative List

The Ministry of Commerce is fully implementing the negative list for cross-border service trade, aiming to enhance the level of opening-up, boost market vitality, and promote economic transformation and upgrading. The new policy clarifies the admission "baseline", improves policy transparency, and actively aligns with international rules, bringing new development opportunities for enterprises. Companies should pay close attention to policy trends, adjust their strategies, and operate in compliance to seize the benefits of opening-up. This initiative is expected to foster a more dynamic and competitive environment for the service sector.

11/03/2025 Logistics
Read More
Shannan Tibet Launches Doortodoor Large Item Delivery Service

Shannan Tibet Launches Doortodoor Large Item Delivery Service

This article details the operational process, precautions, and future development trends of door-to-door pickup and delivery services for large items in the Shannan region. It aims to help local residents conveniently send large items and enjoy efficient and secure logistics services. The article covers aspects such as scheduling pickups, packaging guidelines, tracking shipments, and potential improvements in service quality and coverage in the future, contributing to enhanced accessibility and convenience for residents needing to ship bulky goods within and beyond the Shannan area.

12/30/2025 Logistics Encyclopedia
Read More
Freight Forwarders Guide Cargo Hold Vs Freighter Air Transport

Freight Forwarders Guide Cargo Hold Vs Freighter Air Transport

This article provides an in-depth analysis of the differences between passenger aircraft belly cargo and cargo aircraft transportation. It compares them in detail from the perspectives of transportation capacity, cargo types, door design, loading methods, and transportation restrictions. It offers suggestions and precautions for freight forwarders, helping them make more informed choices in air transport decisions, improve service quality, and enhance competitiveness. The comparison covers key aspects relevant to selecting the optimal air cargo solution.

08/21/2025 Logistics Encyclopedia
Read More
Major Shipping Firms Expand Global Routes Amid Trade Shifts

Major Shipping Firms Expand Global Routes Amid Trade Shifts

This paper provides an in-depth comparison of the route advantages and service levels of the three major shipping giants: Maersk, MSC, and COSCO SHIPPING. Maersk has deep roots in inland Africa and offers stable services. MSC is based in Europe, expanding into emerging markets with flexible pricing. COSCO SHIPPING is rooted in Asia and provides high cost performance. The choice of which shipping company to use depends on individual needs and comprehensive consideration. Consulting a professional logistics advisor is recommended.

11/03/2025 Shipping Company Encyclopedia
Read More
Express Delivery Firms Boost Service Quality with ISO Certification

Express Delivery Firms Boost Service Quality with ISO Certification

The international express industry is transitioning from a traditional experience-driven approach to a standardized process based on ISO certification and service quality ratings, enhancing service quality and management efficiency. ISO certification not only optimizes express processes but also provides companies with an effective risk management framework. In response to changing customer values, the service rating mechanism is continuously evolving, increasing trust and competitiveness in the express industry.

08/07/2025 Logistics Industry Insights
Read More
Feederlines DMCC Expands Asian Routes with Updated FAX Service

Feederlines DMCC Expands Asian Routes with Updated FAX Service

Feederlines DMCC has adjusted its internal FAX service in Asia, replacing the Port of Merak in Indonesia with Jakarta and Surabaya. This optimization aims to enhance connectivity of regional freight hubs. The changes will improve service efficiency, providing better logistics options for import and export businesses, and will promote the prosperity of regional trade.

06/16/2025 Logistics
Read More